Disclosure based on the Specified Commercial Transactions Act
Distributor
Co., Ltd. GY Development
representative
CEO Kim Soo-Ruen
location
A1 Plaza 1211, 668 Jungang-daero, Busanjin-gu, Busan Metropolitan City (Postal Code: 47296)
668, Jungang-daero, Busanjin-gu, Busan, Republic of Korea 1211 ( 47296 )
Customer Center
help@micane-jp.com
Reception hours
10:00~18:00 (excluding weekends and holidays)
*Inquiries received outside of business hours will be responded to on the next business day.
email address
help@micane-jp.com
telephone number
092-577-0023
Payment Methods
・Credit cards: VISA, MASTER, AMEX, JCB, DINERS
・Convenience store payment: FamilyMart, Lawson, Ministop
・Easy payment: au Pay
・PayPal
postage
Starting from ￥2,230 (Prices may vary depending on the weight of the product.)
(※ Additional shipping charges may apply to remote islands and some areas. Customs duties are included in the shipping charges.)
Payment deadline
・Credit card/Easy payment/PayPal: Within 2 days of order date
・Convenience store payment: within 3 days of order date
Shipping time
After confirming your payment information, your order will usually be shipped within 3-5 business days.
Delivery takes approximately 3-14 business days from the date of shipment, depending on the destination and customs clearance status.
Exchange/Return/Cancellation
We apologize for the inconvenience, but we do not accept cancellations, refunds, or exchanges due to customer convenience. Please be sure to carefully consider your purchase before placing your order. Thank you for your understanding.
- Exchanges/returns are only accepted within 3 days of receiving the product due to defects/misdelivery.
We will only cover the cost if there is a missing item.
*If there is a defect in the product or if some products have not been received, please attach photos of all the products that have been received.
- If more than two months have passed since your order, we will not be able to offer refunds or exchanges.
-If you purchase from a retailer other than the official store, we cannot guarantee the quality and we cannot offer exchanges or returns.
Service suspension
・For some reason, system malfunctions may prevent you from using the service properly.
・In such cases, it may take some time for the system to be restored.
Other sales conditions
Delivery is limited to addresses within Japan.
