There is no membership fee for MICANE.
To register, go to the "Member Registration" menu, agree to the terms of use, the collection and use of personal information, and fill in the required information to complete your membership registration.
By saving each item you need to enter when placing an order, you can enjoy shopping more smoothly in the future. Once you have completed your membership registration, you will be able to apply for various special events available to members.

Product orders are fulfilled in the following ways:

- Step 1: Product search
- Step 2: Add to Cart
- Step 3: Log in with your member ID or order as a non-member
- Step 4: Create an order form
- Step 5: Select payment method and make payment
- Step 6: Order completion screen (order number)

*If you are a non-member, please make sure to write down the order number and confirmation number (if paying by credit card) displayed on the order completion screen. However, if you are a member, these will be automatically saved, so there is no need to manage them separately.

The payment methods are as follows:
1) Credit card payment
- VISA
- MasterCard
- JCB
- Amex
- DINERS

2) Convenience store payment
- FamilyMart
- LAWSON
-MINISTOP

3) Easy payment
- au Pay

4) PayPal
- PayPal

Shipping Method: Standard Courier Delivery Area: Japan Domestic Shipping Fee: Starting from ¥2,230 (Please note that this may vary depending on the weight of the product.)
(※ Additional shipping charges may apply to remote islands and some areas. Customs duties are included in the shipping charges.)
Shipping company: Sagawa Express Shipping preparation time: Usually ships within 3-5 business days after payment confirmation Delivery time: Approximately 3-14 business days from the date of shipment, depending on the destination and customs clearance status

*Some products may require additional processing and shipping times.
※ Your order will be shipped after payment confirmation. If you wish to cancel or exchange your order, please contact us.

Regarding customs duties and import taxes, our international shipping costs include all customs duties and import taxes, so there are no additional costs for the recipient. Even if the product is returned to Korea due to refusal to accept the item, we will not re-ship it. Please note that any costs incurred in connection with the return (round-trip shipping, customs duties, etc.) will be deducted from the refund amount.

<Important Notice>
Due to the standards of Japanese customs, if you purchase a large quantity of the same product, you may be asked to submit documentation proving that the purchase is for personal use. Please note that in such cases, we will not be able to accommodate your request.

For returns due to incorrect delivery or defective products, please contact our customer center within 3 days of receiving the product.
*We do not accept returns or exchanges due to customer convenience.
*Sale discounts are only applied during the sale period. Please note that after the sale period ends, the price of the items you request to exchange will be the price without the event discount applied.

*The following cases are not considered defective products, so please be aware of this before making your purchase.
- If more than 3 days have passed since the date of receipt - If the product has been used - If the product has been returned without prior notice
・If product tags (washing instructions, product box, accessories), labels, price tags, etc. are damaged or discarded
- Products that can be worn without any problems, such as easily removed chalk stains or small stains or scratches in invisible places
- Folding creases, fraying
・Due to the characteristics of the material, there are stains, dirt, odors, and wrinkles that occur during the production process. ・Products that have become dirty or damaged while in the customer's possession. ・Products that have been washed, altered, repaired, or cleaned after receipt. ・Products that show signs of having been worn. ・Buttonhole holes (please cut them out yourself.)
- Loose thread finishing and button stitching that occurs during the mass production process. *As this is an overseas product, sewing standards differ from those of Japanese products.

[Regarding returns due to incorrect delivery or defective products]
Regarding exchanges and returns due to reasons such as defective products and incorrect delivery
- We will cover all costs incurred in returning or exchanging products, including return shipping fees. Please contact our customer center within 3 days of receiving the product and we will inform you of the procedure.
・Name/ID:
・Order number:
・Product name:
(Please attach an image of the relevant area to our customer service center.)
After you submit your return request, we will send you instructions, so please return the item as instructed.
- If you return the product using a method other than that specified by us, you will be responsible for all costs incurred.
*Incurred costs including customs duties, fees, etc.

Cancellations can only be accepted if the order status is "Preparing product" or "Preparing for delivery" and the shipping process has not yet begun.
However, even if the above conditions are met, the item may have actually been shipped.
In this case, we cannot cancel your order, so please contact us by email first.
In addition, if you cancel for your own reasons after payment has been completed, you will be responsible for the refund fee.

[If paying by credit card]
Refunds will be made through the credit card company you used to make the purchase.
Please note that due to the card company's closing date, refunds may be made in the month following the withdrawal.
*For details, please contact your credit card company.

[If paying at a convenience store]
Refunds will be made in the form of a gift card (credit) that can be used in our store. We do not offer cash or bank account refunds. Thank you for your understanding. *If you have any questions, please contact customer support.

[If paying by easy payment]
Refunds will be made through the payment service you use (PayPay, Rakuten Pay, Amazon Pay, etc.). Refund times may vary depending on the specifications of the payment service. Please note. *For more information, please contact your payment service provider.